Can Sprint Honestly Be Any Worse??

It's a story that's been told too many times by too many people. It normally starts with someone's phoone being shut off for owing 25 cents, or a phone that doesn't work. It usually ends with the customer being hung up on, told there's nothing that can be done, or asked if they'd like to purchase a home plan. It's the horrendous experience that comes with being a customer of Sprint PCS.

It's a story I know all too well, as a 5 year customer. Google Sprint PCS and you'll be appalled at the number of angry posts you'll find. People complaining about fake credit agencies hounding them for money, complaints about lack of customer service - let's put it this way - not good publicity for a company like Sprint PCS.

It leads you to wonder if they're honestly that lost that they don't know how much people hate them. I mean, I'm a 5 year customer and I truly abhor and totally detest Sprint PCS. Yet every time I go to cancel them (I mean honestly, do I care about the $150 fee??), I end up buying something else.

In Round 22 of my I Hate Sprint saga, I bought the new world phone. My lovely sales rep, who we'll call Luke (probably the one nice person who works in customer service), sold me the world in 3 minutes flat. A beautiful world phone, tons of great features, and oh yes Ms. Wells, all your numbers will transfer...$800 later, my numbers can't be transferred, the store doesn't carry SIM cards, and I can't even buy a travel charger!

So let's get this straight. They can sell you a ridiculously expensive phone, but can't help you take care of it or even charge it. Good to know there's so much common sense flowing through one company.

While I'm waiting for the obnoxiously rude sales assistant to look for a charger at the store, I loudly remark that I should switch to Verizon. He pointedly remarks that "they're no better." What a slick move. Not only does he look like the cocky idiot he is, he actually confirms how horrendous his company is!

So I could rag on and on forever, but we all know I'm sticking with them. Thank God for blogging and spinning. You have to get the frustration out somehow. ;-) Hopefully, Sprint will get the message to stop running their "How To Be Nasty To Clients" seminar in favor of something much more happy. Until then, there's always blogging.

Oh, and Raman noodles and Law & Order: SVU do tend to make the frustrations disappear as well...

Peace, Love, & Shopping!

TW.